Kristenobrienrn.com Privacy Policy
We at Kristen O’Brien, BSN, RN (“we”, “our”, “us”) share this Privacy Policy with you as a user or viewer of scrubsandlattes.com. We want you to know how we use the information you share with us.
This Privacy Policy has been compiled to inform you how your ‘Personally Identifiable Information’ (PII) is used online by Kristen O’Brien, BSN, RN. PII is information that can be used (on its own or which other information) to identify, contact, or locate an individual or identify an individual in context. We process PII as a Data Controller, as defined by the General Data Protection Regulation.
We reserve the right to change this Privacy Policy without notice. By using or viewing kristenobrienrn.com, you agree to it, regardless of whether or not you’ve read it.
Personal Identifiable Information
What personal information do we collect?
When ordering or signing up on our site, you may be asked to enter information to help us personalize your online experience with Kristen O’Brien, BSN, RN. You may be asked to enter the following: name, email address, mailing address, phone number, credit card information, or other details.
When do we collect information?
We collect information from you when you place an order, subscribe to a newsletter, navigate the website, or enter information on our site via survey or marketing communication.
You may decline to provide certain information to us, in which case we may not be able to provide you access to certain features and functionalities of the site.
How do we use your information?
We may use the information we collect in the following ways:
- Name: To address you appropriately and verify your identity
- Email Address: To serve as a point of contact, to share information and materials with you
- Credit Card Information: To process your orders securely
How do we protect your information?
We use regular Malware Scanning to detect security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use the following third-party data processors to collect and store information: ConvertKit.
Your personal information is contained behind secured networks and is only accessible to a limited number of persons who have special access rights to such systems. These persons are required by contract to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
General Data Protection Regulation (GDPR)
In compliance with the GDPR, you have the right to access information we have about you by emailing us at kristenobrienrn@gmail.com with “Privacy Policy” in the subject line. We must be able to verify your identity before providing you with an electronic copy of your information.
We will comply with any request to correct, delete, or withdraw consent to our use of your information.
If you feel the rights granted to you have been violated, you agree to contact Kristen O’Brien, BSN, RN as soon as possible at kristenobrienrn@gmail.com with “Privacy Policy” in the subject line.
See more here: https://www.eugdpr.org
Retention
We retain your information for as long as required to respond to and resolve inquiries and to process and share relevant information with you about ordered products. For mailing list subscriptions, we retain your information for as long as you remain subscribed (i.e. you do not unsubscribe).
Website Contact Forms
When you complete a contact form on our website, we will collect some personal information, such as your name, email address, and other contact details. This is required for us in order to respond to your request.
If you do not use or submit an online form on our website, no data will be collected in this regard.
Newsletter
You may subscribe to our newsletter on our website. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows us an analysis of the success of online marketing campaigns. The tracking pixel allows us to see if and when you open an email and which links within the email you click. Also, this allows us to adapt future newsletters to the interests of the user. This behavior will not be passed on to third parties.
Users who no longer wish to receive our newsletter may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail. You may also contact kristenobrienrn@gmail.com with “Newsletter Stop” to be removed from our mailing list.
Tracking
‘Cookies’
We use cookies to help us understand your preferences in order to offer you an efficient and personalized experience on our website.
You can choose to have your computer notify you each time a cookie is being sent, or you can choose to turn off all cookies in your browser settings. Look at your individual browser’s Help Menu to learn the correct way to modify your cookies.If you turn cookies off, some of the features that make your site experience more efficient and personalized may not function properly.
Using Google Analytics, as a third-party vendor, we collect the following data:
- Demographics and Interests
All of our activity complies with Google Analytics Terms of Service. More information on how Google uses data can be found here: https://www.google.com/policies/privacy/partners/
Do Not Track signals
We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Google Analytics: this service tracks use on our website, and provides information such as referring websites and user actions on our site. This helps us to better understand what people look at on our website.
When people visit our website, information about their usage (e.g. length of time spent on site, pages viewed) is sent in an anonymous form to Google Analytics (which is controlled by Google).
Google Analytics may capture your IP address, but no other personal information is collected by Google Analytics. There is no way to identify individuals from the data sent to us by Google Analytics. Since analytics information is not personal data, we do not specifically ask for your prior consent.
Mailchimp: this service is used for delivery of email updates and newsletters. We store your name and email address for purposes of delivering such communications. Please refer to Mailchimp’s privacy policy for further information.
Bluehost: this is our current hosting provider for our website. Please refer to Bluehost’s privacy policy for further information.
Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent.
Opting out:
You can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
Children Online Privacy Protection Act (COPPA)
We comply with COPPA and do not knowingly market to or allow third-parties to collect PII from children under the age of 13. We require the consent of a parent or guardian to collect personal information from children under the age of 13.
Fair Information Practices
In compliance with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via email within 7 business days.
We agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.
Unsubscribe/Opt-out
You reserve the right to opt-out of receiving future emails. If you wish to do so: Follow the instructions located at the bottom of each email. We will remove you from all correspondence.
CAN-SPAM Act
The CAN-SPAM Act sets rules for commercial email, establishes requirements for commercial messages, gives recipients the right to unsubscribe from emails, and indicates the penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after an original transaction has occurred.
In accordance with CAN-SPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in a reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Allow users to unsubscribe by using the link at the bottom of each email.
Contacting Us
If you have any questions regarding this Privacy Policy or your PII rights, you may contact us at kristenobrienrn@gmail.com with “Privacy Policy” in the subject line.
